It is our Geographics.com and its affiliates and subsidiaries (collectively “5A Plus, llc, we or us”) policy to respect and protect the privacy of our customers and users of www.geographics.com and all other websites and mobile text programs operated by Geographics (hereinafter, the “Site”). Through this Privacy Statement, we want to reassure users that we will not sell, share, or rent user information to others in a manner different than in this Privacy Statement. By accessing the Site, you agree to be bound by this Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not use the Site. Each time you use the Site, the current version of this Privacy Statement will apply. When you use the Site you should check the date of this Privacy Statement (which appears at the top) and review any changes since the last version.
Placing Orders and Information Collection
Geographics.com collects information from users of the Site at several different points, including, without limitation when a user:
1. Places an order
2. Registers on the Site
3. Requests notification of an order status
4. Participates in an online sweepstakes or survey
5. Applies for a credit card
6. Submits an e-mail
7. Subscribes to receive e-mail or mobile SMS text messages
In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, completing a delivery, or such other similar issue this contact information will be used by Geographics.com or a third party working on our behalf to contact the user.
Gathering and Sharing of Information, Links to External and Co-Branded Websites
We monitor traffic patterns on the Site for aggregate use to analyze trends and administer the Site to improve its layout, design, and provide unique offers to users. We also monitor traffic patterns to permit Site personalization and streamlining to create a positive shopping experience for our users, this is known as behavioral marketing. To perform analysis permitting such personalization and improvement, we may employ third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information.
Where appropriate, we share aggregated statistical information with our business partners. These statistics include no personally identifying information.
We use a credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable such card processing, fulfillment, delivery of goods, etc. (e.g., name, address, and as appropriate, payment information).
Except as stated below, we will not share, sell or rent your e-mail address or mobile phone number to third parties. But, we may do so between our affiliates and subsidiaries. We may, however, share e-mail addresses or mobile phone numbers with reputable third parties in order to help us provide better services. These third parties agree not use your information for their own marketing purposes.
Our Site also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party. These sites may have privacy practices different from ours. A co-branded site is a website, usually operated by a third-party, and which displays that third-party’s name along with the Geographics name and logo. Such co-branded sites offer goods or services to our users. When you click on links that take you to such external or co-branded sites, you will be subject to its privacy policies, and we encourage you to become familiar with that party’s privacy policies as these may differ from ours. Please note that this Privacy Statement applies solely to information collected by Geographics on our Site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other websites, uses of the information collected by other websites, or the content of those other websites.
Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, we attempt to protect that information both online and off-line.
We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. Furthermore, we encrypt and protect your information utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. The information of our Site’s users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.
Unfortunately, no data transmission over the Internet or across mobile carriers and networks, or method of storage – electronic or otherwise – can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee its absolute security. IN NO EVENT GEOGRAPHICS.COM BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTUOUS ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THE SITE, EVEN IF GEOGRAPHICS.COM OR AN AUTHORIZED REPRESENTATIVE OF GEOGRAPHICS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If you have any questions about the security at our Site, you can send an e-mail to [email protected]
Surveys, Sweepstakes & Contests
From time-to-time we may request information from the users of the Site via surveys, sweepstakes or contests. Participation in these surveys, sweepstakes or contests is completely voluntary, and the users of the Site have a choice whether or not to participate. Information requested may include contact information (such as your name and shipping address) and demographic information (such as zip code, age level, etc.). We use such information to notify contest winners, to award prizes, and to analyze the Site traffic to improve the user’s experience on the Site. All participation in such surveys, sweepstakes and contests are subject to the applicable rules and terms and conditions.
Children’s On-line Privacy
Geographics.com recognizes the particular importance of protecting the privacy of children. Consistent with the Children’s Online Privacy Protection Act (COPPA), we will not knowingly collect any personally identifiable information from children under the age of 13. When a user makes a purchase on the Site, the user is representing to us that he or she is an adult. If a child provides the Site with personally identifiable information, we ask that a parent or guardian call 1-800-436-4919- prompt 2. We will then delete the personally identifiable information pertaining to the child from our records.
Special Offers, Account Updates and Opting Out
Geographics.com occasionally sends our customers and the users of the Site announcements and updates, which contain important information about the Site and service offerings, including those from affiliates, which we believe to be of value to our customers and users. In order to do this, we may enhance or merge the information we collect on the Site with data from third parties for purposes of marketing products or services to our customers and users.
We may communicate with the users of the Site via e-mail, telephone, mail, fax, or SMS text message in order to provide services, content, product information, notification of offers, discounts, or in regard to customer service issues relating to an account. The users of the Site are given the opportunity to ‘opt-out’ of receiving certain marketing communications.
For example, our e-mail messages have an “unsubscribe” feature for users of the Site who buy from us, but do not want to be notified about special offers in the future. Users can simply go to the e-mail received from geographics.com and at the very bottom, select the unsubscribe option to update their subscriptions. We will remove that e-mail address from our e-mail list.
Users of the Site can always update the personally identifying information that they have provided to geographics.com simply by accessing and updating their account information on the Site at https://www.geographics.com/login.php, login and in my account change your personal or billing information