Can I find out the freight cost before placing my order?
You will see the cost of freight before finalizing your order.
When can I expect my order to be shipped?
Ground orders may take 7 to 10 business days to arrive. Home Delivery orders will ship within 72 business hours. Air orders received by 12:00pm EST will ship the same day the order is received. Air orders received after 12:00pm EST will ship the next day, (for example, a "2nd Day Shipping" or an "Overnight" order placed on Thursday, after the cut-off time, will be processed and shipped on Friday, but will not be delivered until Monday. Shipping options refer to business days only.
Please note that FEDEX does not ship to APO or PO Boxes. Only USPS ships to APO or PO Boxes.
How much will cost to ship my order?
Our shipping rates are provided by FEDEX for all US orders, and USPS for all Canada and International orders. They are based on the weight of your order and your zip code.
What shipping options do you have for International Orders?
We offer two methods of shipping internationally:
1.Fedex: international economy and international priority - takes 2 to 4 business days (depending on customs)
2.United States Postal Service: Priority Mail International (Less expensive, but slower: 5 to 10 business days to Canada.)
Please note that FEDEX does not ship to APO or PO Boxes.
Does Geographics ship outside the U.S.?
At this time, Geographics ships to the United States, Canada and internationally. If you are in Europe, you can als buy Geographics products from www.geographics-europe.com .
I bought a product from your Web site. Can I return it?
Yes. If your Geographics product is not just what you expected it to be, we will replace it or refund your money promptly. Please check our website’s Return Policy area or contact us at (800) 436-4919.
What is your Expedited shipping policy?
Orders received by 12:00pm EST with "Next Day Air" or "2nd Day Air" will be shipped the same day the order is received. Orders received after 12:00pm EST will be shipped the next day. Shipping options refer to business days only. For example, a "Next Day Air" order placed on Thursday after the cutoff time will be processed and shipped on Friday, but will not be delivered until Monday.
What shipping options do you have for shipping within the United States?
We use Federal Express to ship within the United States. You can choose from these shipping options:
Home Delivery
Express Saver
2nd Day Air
Standard Overnight
Priority
First Overnight
I bought a product from a local store. How can I return it to you?
If you purchased your Geographics product from a local retailer, that merchant will have published return or exchange policies that apply to your purchase. Please consult their policy to find out how to return the product.
How much duty do you charge on Canadian orders?
Determining your duty rates depends on many factors (Product, Country in which the product was manufactured, etc.). To know the exact duty charges before you buy, simply add items to your order and check out through our "Check Out." You will see the exact duty charges prior to submitting the order.
What are your shipping and handling charges for Canadian orders?
Shipping and handling charges depend on the size and weight of your package and your ship-to destination. To know the exact shipping and handling charges before you buy, simply add items to your order and check out through our Check Out page. We will tell you the exact charges for your desired item(s) before you actually place an order.